June 17, 2014 (Ottawa, ON) – The Coaching Association of Canada unites stakeholders and partners in its commitment to raising the skills and stature of coaches, and ultimately expanding their reach and influence. Through its programs, the CAC empowers coaches with knowledge and skills, promotes ethics, fosters positive attitudes, builds competence, and increases the credibility and recognition of coaches.

As a key member of the Coaches of Canada Department, the Licensing/Registration Coordinator will coordinate all aspects of the application and renewal process, working with coaches and partners.

Job Description:

LICENSING/REGISTRATION COORDINATOR

STATUS: Full-Time Employee, one year term with option to renew.
REPORTING TO: Executive Director, Coaches of Canada – a Department of the CAC
LOCATION CAC: Office, Ottawa, ON ADDITIONAL REQUIREMENT: Bilingual preferred and may be given priority

DUTIES & RESPONSIBILITIES Licensing/Registration:
• Liaise with the Licensing/Registration Committee regarding new applicants and potential changes or improvements to the licensing/registration system as needed;
• Compile the “Applicant Spreadsheet” for the Committee to review;
• Process new applicants:
• Monetary transactions (ensure that credit card or cheque payments have been received and processed);
• Database recording;
• Assemble the new license/registration packages to be mailed to new licensees/registrants.
• Process license/registration renewals:
• Twice yearly (March and September);
• Includes sending out communications, processing payments, updating the database and sending out renewal thank you notices and new license/registration stickers;
• Provide updates to the ED on the renewal rate.
• Liaise with the CAC Finance Department to generate invoices for single licenses/registrations, as well as sport organizations;
• Provide help to existing or prospective licensees/registrants via telephone or email, such as, website help, payment options, and general questions;
• Coordinate and perform all office tasks including answering telephone calls, managing fax transmissions, managing general email, and routing information to the appropriate recipient;
• Ensure the integrity of the licensee/registration database, and generate reports as required;
• All other administrative responsibilities as directed by the Executive Director.

Other:
• Liaise with the CAC Marketing & Communications department to generate content for website, social media, and email communications to members.
• Potential travel to represent the Coaches of Canada department at events.
• Assist with the development and implementation of departmental initiatives related to licensing/registration of professional coaches. EDUCATION AND/OR EXPERIENCE

An equivalent combination of the following education and experience will be considered:

• Bilingualism (English, French) with excellent spoken and written skills in both languages;
• College or university education in sport management, public relations, or an equivalent combination of education, training, and expertise;
• Minimum three years relevant experience;
• Experience with website content management systems;
• Experience working with local, provincial, or national sport organizations an asset.

SKILLS & ATTRIBUTES
• Knowledge of the principles, practices, techniques, and best practices related to internal and external communications;
• Ability to develop and monitor timelines and development plans to achieve project goals and responsibilities;
• Possess strong oral and written communication skills, preferably in both official languages, with an ability to establish credibility and trust quickly with a wide range of stakeholders;
• Ability to think innovatively and critically – have excellent judgment and be comfortable working in a changing environment;
• Must be a strong team player, willing to play a supportive role to the senior management team;
• Possess project management skills, with the ability to monitor timelines and development plans required to achieve goals and responsibilities;
• Strong competency in office-related computer programs;
• Demonstrated passion for sport or physical activity considered an asset.

APPLICATION DETAILS
If you have a passion for sport and appreciate the value of the coach in the sport and recreation system, forward a cover letter with salary expectations, and a résumé outlining your education and experience, by June 27, 2014 to hr@coach.ca. Please note that a written test in both languages may be administered during the interview.

All responses are appreciated, however, only those selected for an interview will receive a reply.

Type of Position:
Full Time – Employee

View Details: Licensing-Registration Coordinator-CofC_JF (2).docx

Contact Information:
Human Ressource
Coaching Association of Canada
141 Laurier Avenue West
Ottawa , Canada
K1P5J3
E-mail: hr@coach.ca
Tel. 613-235-5000
http://www.coach.ca/