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June 12, 2017 (Toronto, ON) – The Canadian Paralympic Committee is hiring for the positions of Manager, Games Operations and Delivery, and Manager of Paralympic Performance. Both positions are full-time with an Application Deadline of June 23rd.
Manager, Games Operations and Delivery
The Manager, Games Operations and Delivery works closely with a staff team to implement the overall operational planning and delivery of specific Games assignments, in order to prepare Team Canada for the Games environment. Outcomes of this work will be aligned and specific to the CPC Strategy, to become a World Leading Paralympic Nation by 2020/2022.
Under the leadership of the Director, Games Operations and Delivery, the Manager will lead the operational and logistical planning and delivery for specifically assigned upcoming Paralympic and/or Parapan American Games. The Manager can be responsible for more than one set of Games at a given time and will be required to execute the multi-year plan for each set of Games. From Games to Games, the responsibilities may change due to the specific Games’ environment; however, the primary responsibilities focus on coordinating project teams and timelines, communicating critical Games planning information, and managing Functional Area deliverables. The Manager will work closely with the host organizing committee for each Games and will be responsible for managing the ongoing relationships to implement the Games Delivery Plan.
In collaboration with the Director, Games Operations and Delivery, the Manager will implement a Games Functional Area assignment plan and will be required to monitor and report on the progress of each Functional Area. The Manager will be part of a management team within the Games Operations and Delivery area and will work closely with colleagues to implement lessons learned and to innovate programming in order to build a harmonized multi-Games plan and world-class Games services.
Primary Responsibilities
- Provide input to the CPC Sport Strategy and implement the assigned Games Multi-Year Operational and Delivery Plans towards 2020/2022 and future Games Cycles
- Implement Games operational planning framework for assigned Games inclusive of an organization-wide activation
- Assign and develop applicable Games Functional Areas suite of services and programs to deliver the CPC Sport Strategy outcomes and established KPI
- Provide ongoing status reports on all Games operational and logistical planning as required by the Director, Games Operations and Delivery and the Executive Director, Sport
- Manage relationships with the Host Organizing Committee’s National Client Services Department in order to deliver world class services during Games time
- Lead the management and delivery of planning & preparation site visits
- Develop, monitor and control Functional Area project plans and deliverable timelines to ensure deadlines are adhered to
- Innovate business systems and develop program management processes
- Develop a Games-specific communications plan that aligns CPC and stakeholder timelines
- Provide overall leadership and management of the Paralympic Village
- Collect, manage and disseminate key Games planning information to CPC sports and stakeholders
- Select and manage Games support staff, volunteers and onsite service providers
- Implement initiatives with other Games Franchise Holders on areas of efficiencies around Games Operations and Delivery
- Collaborate operationally with other CPC departments to maximize collaboration and integrated Games planning
- Provide leadership, planning, operational skills and mentoring support to staff reports
- Understand, implement and maintain world Paralympic best practices and processes through ongoing collaboration internally within the department.
- Ensure delivery of services at the highest possible standards
- Provide reporting on outcomes and issues related to Games environment
- Ensure each assigned Games has rigorous and transparent plans that are within budget and meet reporting requirements and that they are harmonized within the Games Operations and Delivery unit and overall CPC strategy and budget planning system.
- Participate in the Sport Department and CPC planning activities and budget preparation
- Effectively communicate with direct reports, sport senior management
- Provide and maintain a safe, inclusive and welcoming working environment
Education
Post-secondary education in a sport management related field with a combination of business and project management experience related to the job profile
Knowledge and Skills
- Demonstrated ability in providing high quality services in the Games environment and under pressure while understanding the sports technical needs and requirements for performance related services
- Experience in using information systems, data management systems and project management tools to enhance operational planning and delivery of the Games
- Experience working with international and external stakeholders such as a Host Organising Committees, other National Paralympic/Olympic Committees, other Games Franchise Holders, and the International Paralympic Committee or International Olympic Committee
- Proven experience delivering operations in an international environment
- Experience working optimally with professional staff and volunteers as needed
- Deep knowledge of the Canadian Sport System
- Experience managing human resources
- Ability to operate with sensitivity and confidentiality
- Ability to work as part of a team and independently
- Strong planning, administration and management skills within a national level sport organization
- Ability to achieve work objectives within a changing and busy environment
- Able to communicate and write in both official languages is an asset
- Proficiency with office applications such as email, project planning, word processing, presentation development, etc.
- Strong ability to work effectively and collaboratively with internal and external colleagues (e.g. CPC employees, vendors, sub-contractors).
Experience
- Five (5) to seven (7) years relevant experience working in the Canadian and/or Paralympic sport system
- Experience in a mid-management role within a Multi-Sport Organization/ Franchise Holder for the Games
- Experience working in a multi-sport Games environment
- Strong understanding of multi-sport Games operations and delivery
- Strong understanding of the Canadian Sport System
- Strong event planning and logistics experience in complex environments
- Experience selecting and managing volunteers, as well as full-time and contract staff
- Experience establishing and managing operational plans and budgets
- Experience working in an international context and with other cultures
- Experience as a Paralympian is considered as an asset
Application Deadline: Jun. 23, 2017
Position Start Date: Jul. 17, 2017
Manager, Paralympic Performance
The Manager leads the partnership strategy and day-to-day engagement of CPC Members (National Sport Organizations on the Paralympic Games Programs) as it relates to Games planning and performance. The Manager engages ongoing with partners such as Own The Podium’s (OTP) High-Performance Advisors to ensure complete alignment of programming for integrated High-Performance & Games planning and key performance partners such as Sport Canada, the Canadian Olympic Committee, members of COPSI Network and other performance partners.
This role develops, manages and implements tailored programming and initiatives to enhance Paralympic performances of member sports over the various Games cycles. The types of programming offered include but are not limited to Games Site Visits, Familiarization, Pre-Games Training Camp Scouting, Test Events, Pre-Games Team Orientations, and Games Performance Services inclusive of Health and Sport Sciences Services.
The Manager, Paralympic Performance oversees the management of a few sports as the single point of contact. The Manager works closely with the Manager, Paralympic Pathways around athlete identification, transfer initiatives and ongoing Paralympic Pathway initiatives involving Sport Members. The Manager also works closely with the two Sport Directors and other Sport Department Managers to ensure all sport programs are aligned and communicated timely and effectively to our member sports.
Primary Responsibilities
- Provides input to the CPC Sport Strategy and implements the assigned program plans towards 2020/2022 and future cycles
- Develops and implements the Paralympic Games Performance and Sport Services operational planning framework for activation with Sport Members
- Assigns and develops a suite of services and programs to deliver the CPC Sport Strategy outcomes and established key performance indicators
- Ensures all Paralympic Games Performance Services and Sport Services programming have rigorous and transparent plans which are within budget and meet reporting requirements
- Ensures that all plans and budgets are harmonized within the Paralympic Performance unit as well as the Organization’s overall strategy planning and budgetary system
- Provides ongoing status reports on all program plans and the relationship status with sports and performance partners as required by the Director and Executive Director, Sport
- Implements initiatives with other performance partners on areas of efficiencies around Paralympic Performance Services
- Collects data and provides analysis of Canada’s performance leading up to Games and at the Games in collaboration with performance partners on a sport-by-sport basis
- Collaborates with other CPC departments to maximize the value of the Sport Department
- Manages relationships with sport members and key performance partners to deliver optimal planning and world class services during the Games
- Understands, implements and maintains world Paralympic best practices and processes through ongoing collaboration within the department
- Provides reporting on outcomes and issues related to sport members and their environments
- Participates in the Sport Department and CPC planning activities and budget preparation
- Supervises and manages staff, providing leadership and mentoring support
- Effectively communicates with staff and sport senior management
- Participates in OTP Reviews of assigned sports on behalf of the Organization
- Provides and maintains a safe, inclusive and welcoming work environment
Education
An undergraduate or post-graduate degree or diploma in a sport-related field such as kinesiology/human kinetics, physical education, physical activity, coaching, physiology, or other sport science field with a combination of experiences related to the job profile.
Knowledge and Skills
- Demonstrated ability in providing high quality services for high-performance sport systems.
- Demonstrated ability in providing high quality services for high performance sport in the lead up to a Games and within a Games environment
- Strong knowledge of the Canadian Sport System
- Strong understanding of high-performance sports in Canada and the various players and requirements involved
- Strong understanding of sport members’ environments
- Strong technical background in sport
- Strong human resources management and inter-personal skills
- Strong planning, administration and management skills within a national level sport organization
- Strong understanding of customer service
- Ability to operate with sensitivity and confidentiality
- Ability to work as part of a team and independently
- Ability to achieve work objectives within a changing and busy environment
- Ability to communicate and write in both official languages
- Proficiency with office applications such as email, project planning, word processing, presentation development, etc.
- Demonstrated ability to work effectively and collaboratively with both internal and external stakeholders (e.g. CPC employees, vendors, sub-contractors)
Experience
- Five (5) to seven (7) years relevant experience working in the Canadian and/or Paralympic sport system
- Experience in a mid-management role within a National Sport Organization of an Olympic or Paralympic sport
- Experience working in the Games environment (Olympic and/or Paralympic).
- Demonstrated experience using evidence and data in a sport context to enhance services and programming for members and stakeholders
- Strong event planning and logistics experience
- Experience recruiting and managing volunteers, as well as full-time and contract staff
- Experience establishing and managing operational plans and budgets
- Experience working with volunteer committees
- Experience leading and a managing team of staff within a professional workplace
- Experience managing change through the use of innovative ideas and processes
- experience as a Paralympian is considered as an asset
Application Deadline: Jun. 23, 2017
Position Start Date: Jul. 17, 2017