Post date: Jul. 4, 2016
Application Deadline: Jul. 21, 2016
Job Location: Whistler Olympic Park

Programming

– Manage the development, delivery, and evolution of WOP programs including multi-sport, ski jumping, performance camps, and other sport initiatives
– Work closely with other departments to ensure sport activities, programming, and events are integrated with Guest Services and Operations
– Act as primary point of contact with external sport organizations conducting programs at WOP
– Manage WOP school programs including scheduling, administration, and external communications
– Schedule, train, and coordinate WOP Sport Department volunteers
– Develop and execute sport event agreements
– Act as member of local organizing committee for WOP hosted sport events as required
– Develop and implement mechanisms to enhance the quality of all WOP sport programming
– Provide guidance and support to WOP Operation’s team to ensure the effective, efficient, and safe delivery of sport events and sport programs
– Develop and implement an internal and external Sport Communications Plan
– Work with VP, Sport and WSL colleagues with preparation of the WSL sport plan as directed
– Coordinate the Nordic sport advisory group comprised of internal and external stakeholders ensuring open and transparent communication with user groups
– Support Operation’s team(s) to ensure the preparation and tear-down of teaching, event, and training areas
– Proactively seek out and participate in partnership initiatives which will advance WSL strategic priorities

Business and Operational Deliverables

– In conjunction with the WOP leadership team; develop and manage an annual business plan and overall departmental budget reflecting on the sport plan
– Act as business unit lead for staff scheduling and payroll approval
– Manage sport services and event agreements
– Maintain sport tracking tools and data bases as directed and required
– Responsible for management of appropriate partner/vendor relationships
– Compose and prepare reports and correspondence as required
– Ensure an effective information flow between WOP leadership team, other WSL departments, venues, WOP staff, volunteers, and contractors
– Support the delivery of corporate events
– Maintain sport equipment inventory as required and directed
– Ensure all purchases, related to the Sport department, are pre-approved and are completed in an accurate and timely manner and processed via the PO system as per the WSL purchasing policy
– Prepare and administer department invoicing as required
– Work closely with the Marketing, Communication and Sales department to promote programs to the fullest
– Champion and adhere to all WSL corporate policies, procedures, and contribute to the development of WOP policies and procedures
– Responsible for overall guest service philosophy and service consistencies in related departments at WOP
– Carry out WSL’s customer service philosophy AIM:All Interactions Matter

Leadership and Culture

– Responsible for managing, scheduling, and providing leadership to department colleagues and volunteers with emphasis on the following areas according to established HR procedures:
– Position Description review
– Conduct performance reviews
– Recruitment and selection
– Orientation and ongoing training
– Adherence to and creation of departmental/WSL policies and procedures
– Regular performance management and conflict resolution
– Communicate important and time-sensitive operational and organizational messages to colleagues and attend meetings as required
– Foster a strong culture of health and safety; work with Human Resources, and Safety to ensure that all WorkSafe BC and BC Safety Authority requirements are being met
– Positive representative of Whistler Sport Legacies, both internally and externally
– Take personal accountability and responsibility for actions; take initiative to find creative solutions to problems or issues
– Assist colleagues with other duties as assigned or required

Education/Experience

– Diploma, certificate or degree from a recognized post-secondary institution in a related field or equivalent combination of education and experience required
– Experience with establishing and maintaining stakeholder relationships required
– Sport and recreation program delivery experience required
– Valid BC Class 5 Driver’s License required
– Event management / coordination experience preferred
– Knowledge of sport development and the Long Term Athlete Development Model an asset
– Experience and technical understanding of Nordic sports an asset
– Class 4 Driver’s License or Class 4 Unrestricted Driver’s License an asset
– PAL certification (Firearms Acquisition License) an asset
– Coaching certification an asset

Skills

– Proven ability to communicate effectively: written and verbal
– Ability to interact effectively with the general public, volunteers, sport groups and organizations
– Advanced computer skills including Excel, Word, PowerPoint and organizational software
– Proven leadership skills
– Strong organizational skills and attention to detail
– Ability to work in a dynamic, fast paced, team environment
– Self-directed entrepreneurial spirit is essential
– Possess critical thinking and reflective thinking skills
– Self-directed entrepreneurial spirit is essential
– Reliable transportation required (WOP is not serviced by transit)
– Passion for exceptional customer service is essential
– Willingness to assist other team members (perhaps outside the department) as needed and requested

Languages

– Fluency in English required
– Fluency in French an asset

Physical Requirements:

– Ability to work outdoors in variable weather conditions for extended periods of time
– Ability to stand for long periods of time
– Ability to lift 50lbs

Type of Position: Full Time
Employment Type: Employee
Salary Range: